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How long is the processing time for my order to be completed? 
Processing time for orders is within 7 business days depending on order volume. We work hard to process orders as soon as we can as each item is hand made.  

How long will it take to receive my package?
All packages are mailed out within 3-5 business days from
time your order is placed. Please allow time for processing.



How do I track my package after it has been shipped?
Shipping tracking numbers will be emailed 1 business day after
package has shipped.


I Think My Package Was Lost or Stolen, What Do I Do Now?
F.E.M is not responsible for lost or stolen packages. The
carrier will generally determine if your order can be left in a
safe secure place at your delivery address. If you believe
your package may have been lost or stolen, please

contact the USPS and provide your tracking


What is your return policy?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, FREELY EXPRESSED BRAND reserves the right to refuse all returns, reshipments and refunds.

If there's a problem with your order, please reach out to customer service at

We aim to respond to all requests within 72 hours. 

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